Business Objective and Success Factor Related
- What are the business objectives?
- What are the critical success factors for this project?
- Have you defined SLA’s?
- What are the entry and exit criteria for each of the Testing phase?
- What is the % of Regression Test bed that can be reused?
- What % of the test cases has been automated?
- What deliverables do you normally expect from us?
Test Basis Related
- Do you have well defined requirements document?
- Do you have functional specification document?
- Are the design documents are available? If yes, can you share them?
- Can you share the architecture document?
- Are interface specification documents available?
- Do you maintain traceability matrix?
- Can you share the available test cases?
- Do you have the regression test bed?
Knowledge Transfer and Training Related
- We expect the Client to provide us knowledge transfer/hands-on on the tools/product. Please validate our assumption.
- What are the different tools used for: Test Management, Defect Management, Automation etc ?
- Can you share the licenses of the 3rd party tools?
- As we don’t have the competency on XXX product/tool, can you bear the cost of Training?
- Are there any special training required for this project?
- What is the License period of the software?
- Do you need Metrics?
- What are the different Metrics you capture?
- What the Metrics captured for measuring productivity?
Status Reporting, Monitoring and Control Related
- What are the metrics that are expected from Sr. Level Management?
- Do you publish Daily, Weekly and Monthly Reports?
- Do you have any dashboards for reporting?
- How many defects are uncovered during production?
- Please provide the point of contact for Escalation?
Warranty and Support Related
- What is the Warranty period?
- Do you have annual maintenance Contract?
- Can you share the trouble Tickets data for the past one yeas?
- What are the support hours?